Shipping Information

Your products can be shipped Inside and outside the Euro Area:

-Within Europe: Italy, Austria, Belgium, Croatia, Czech Republic, Estonia, Finland, France, Germany, Greece, Ireland, Iceland, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Slovakia, Slovenia, Spain mainland; Bulgaria, Denmark, North Macedonia, Poland, Norway, United Kingdom, Romania, Serbia, Sweden, Switzerland, Hungary.

-Outside Europe: Saudi Arabia, Australia, Canada, South Korea, United Arab Emirates, Japan, Israel, Mexico, New Zealand, Qatar and Hong Kong SAR, Singapore, United States of America, Bahrain, Philippines, Taiwan, Thailand, Vietnam, Bangladesh, Malaysia and Indonesia.

All calendar days that are not Saturdays, Sundays or holidays are considered working days.

You will receive the shipment tracking on your email with which you can follow your shipment step by step until delivery.

The couriers used are GLS, SDA, UPS, DHL, DPD, PostNL International and Colissimo.

 

We take 0 to 6 business days to assemble and ship your order.

  

Delivery Time and Costs:

For Shipments to Italy, shipping costs 5.90 euros up to 99 euros of cart. Above this amount it is Free. Delivery: 1 to 4 working days from processing. 

For Shipments to Austria, Belgium, France, Germany, Netherlands, Spain, Ireland, Estonia, Finland, Slovenia, Portugal, Lithuania, Latvia, Luxembourg, Greece, Czech Republic, Slovakia, Bulgaria, Hungary, Croatia, Romania shipping costs 9.90 euros up to 99 euros of cart. Above this amount it is Free. Delivery: from 4 to 9 working days from processing.

Iceland, Montenegro, Serbia, North Macedonia shipping costs 9.90 euros up to 99 euros of cart. Above this amount it is Free. Delivery: 15 to 20 working days from processing.

For Shipments to Swiss shipping costs you 9.90 CHF up to 99 CHF of cart. Above this amount it is Free. We deliver 15 to 20 working days from the order processing. Receive without paying charges or duties to import. 

For Shipments to Sweden Shipping costs you 120 SEK up to 1200 SEK of cart. Above this amount it is Free. We deliver 4 to 9 working days after processing the order. Receive without paying any import charges or duties. 

For shipments to the Denmark, shipping costs you 75 DKK up to 750 DKK of cart. Above this amount is Free. We deliver from 4 to 9 working days from the order processing. Receive without paying any import charges or duties. 

For shipments to the Romania, shipping costs you 50 RON up to 500 RON of cart. Above this amount is Free. We deliver from 4 to 9 working days from the order fulfillment. Receive without paying charges or duties to import. 

For shipments to the Norway,  Shipping costs you 120 NOK up to 1200 NOK of cart. Above this amount it is Free. We deliver 15 to 30 working days after processing the order. Receive without paying any charges or duties to import. 

For shipments to the United Kingdom, shipping costs you £8.7 up to £87 of cart. Above this amount is Free. We deliver from 4 to 9 working days from the processing of the order. Receive without paying charges or duties to import. 

 For shipments to the Poland, shipping costs you PLN 45 up to PLN 450 of cart. Above this amount is Free. We deliver from 4 to 9 working days from the order fulfillment. Receive without paying any charges or duties to import. 

For shipments to the United States, shipping costs you 17 USD up to 220 USD of cart, over this amount it is free. We deliver 15 to 20 business days after processing the order. Receive without paying charges or duties to import. 

For shipments to the Canada, shipping costs you 25 CAD up to 300 CAD of cart, above this amount is free. We deliver within 15 to 20 working days from order processing. Receive without paying any import charges or duties. 

 For Shipments to Mexico shipping costs you 220 MXN up to 2200 MXN of cart, over this amount it is free. We deliver 25 to 30 business days after processing the order. Receive without paying charges or duties to import. 

For shipments to the Japan, shipping costs you 3,000 JPY up to 33,000 cart, over this amount is free. We deliver 15 to 20 business days after processing the order. Receive without paying any charges or duties to import. 

For Shipments to Singapore, shipping costs you 25 SGD up to 150 SGD of cart, above this amount is free. We deliver within 15 to 20 working days from order processing. Receive without paying any import charges or duties. 

 For Shipments to South Korea, shipping costs you 25,000 KRW up to 300,000 KRW of cart, over this amount is free. We deliver 15 to 20 business days after processing the order. Receive without paying any charges or duties to import. 

For Shipments to Australia, shipping costs you 25 AUD up to 500 AUD of cart, above this amount it is free. We deliver 15 to 20 working days from the order processing. Receive without paying charges or duties for import. 

 For Shipments to New Zealand, shipping costs you 25 NZD up to 500 NZD of cart, over this amount it is free. We deliver 25 to 30 working days from the fulfillment of the order. Receive without paying charges or duties to import. 

 For Shipments to Hong Kong, shipping costs you 130 HKD up to 1,700 HKD of cart, over this amount is free. We deliver 15 to 20 working days after processing the order. Receive without paying any charges or duties to import. 

For Shipments to United Arab Emirates, shipping costs you 60 AED up to 400 AED of cart, above this amount it is free. We deliver 25 to 30 working days from the fulfillment of the order. Receive without paying charges or duties to import. 

For Shipments to Saudi Arabia, shipping costs you 60 SAR up to 400 SAR of cart, over this amount it is free. We deliver 25 to 30 working days after processing the order. Receive without paying charges or duties to import. 

For Shipments to Qatar, shipping costs you 60 QAR up to 400 QAR of cart, over this amount it is free. We deliver 25 to 30 working days after processing the order. Receive without paying any charges or duties to import. 

For Shipments to Israel, shipping costs you 65 ILS up to 800 ILS of cart, over this amount it is free. We deliver 30 to 40 working days after processing the order. Receive without paying charges or duties to import. 

For Shipments to Malaysia, Indonesia, Thailand, Vietnam, Bangladesh, Philippines, Bahrain and Taiwan, shipping costs you 39 euros. We deliver 25 to 30 working days after processing the order. Receive without paying any charges or duties to import. 

Payment Option

For your orders you can pay with Paypal, Klarna, Shop Pay which accepts all credit and debit cards in circulation.

 

Qathu.com accepts the return from all the countries from which the customer made the purchase.

So that the return is possible. The product must be in the condition New
(Products sealed in the original packaging and products never used).

Can open the return procedure by 14 days From the reception of the goods the customer.

In case of rethinking (It applies when the customer purchased the wrong product, the wrong size or in the event of rethinking) the customer can return the products a Its expenses and it is His responsibility in producing the return label.

There is also responsibility for the integrity of the arrival at our logistical headquarters.
The products to be made must be sent back to:

AQQA SRL
Via Venezia 3F
80053 Castellammare di Stabia (NA) - Italy

Once the goods have arrived, it will be verified and refunded on the same method of payment net of any costs to import it.
In case of discrepancies, the customer will be informed as soon as possible.

 Within 14 days from the reception of the goods, the return is a load of the company And the customer will not pay No cost.

Prepaid label will be sent with download/printing mode for the return of the goods.

None will be applied Restoration commission.

The credit time will depend on the operator used:

Credit Card Circuit (Visa, Mastercard, Maestro, American Express ..) 2/5 working days

Paypal circuit 5/7 working days.

 

For the shipments sent and for any reason rejected or not withdrawn in time at the collection points beyond the permitted period, the only cost of products net of shipping costs, any costs of stock in customs and import costs for the return of the package to the site.